Frequently Asked Questions
Everything you need to know about Feather products, shipping, and our beauty philosophy.
Are Feather products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Feather products are 100% cruelty-free and vegan, formulated without any animal-derived ingredients or testing.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.
What is your return policy?
We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund, provided items are at least half full.
Can I track my order?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
Are your ingredients safe for sensitive skin?
Our formulas are designed with sensitivity in mind. We avoid harsh parabens and sulfates; however, we always recommend performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.